Player and account support
- Include the match, event, order or transaction reference.
- Describe the expected result and what actually happened.
- Add the approximate date and time.
- Never send your password, one-time code or complete payment credentials.
Business and partnership enquiries
Partnership, sponsorship, distribution, media and corporate enquiries can be submitted through the official Support channel and marked “Business enquiry”.
Security reports
Report a suspected security vulnerability privately through Support. Do not publicly disclose account data, credentials or exploit details while the report is being investigated.
Operator
LudoPanda is operated by Benaplay Limited. Service availability and response routes may vary by market.